1. Introduction

This Privacy Policy describes how Axiopistis Holdings LC (“we,” “our,” or “us”), the owner and operator of Private Reserves (privatereserves.shop), collects, uses, and protects information when you make a purchase from our store.

We are committed to protecting your personal information and being transparent about how we use it. Please read this policy carefully before placing an order.

2. Who We Are

Private Reserves is a hand-curated US home goods store selling kitchen products, home decor, pet essentials, and tech & gadgets. The store is owned and operated by:

Axiopistis Holdings LC

Website: privatereserves.shop

Contact: hello@privatereserves.shop

3. Information We Collect

We do not maintain user accounts on this website. Personal information is collected only when you place an order at checkout. The information collected at the time of purchase includes:

Order & Shipping Information

Full name
Shipping address (street, city, state, ZIP code)
Email address
Phone number (optional, used for delivery coordination)

Payment Information

Payment transactions are processed entirely through Stripe, a PCI-DSS compliant third-party payment processor. We do not collect, store, or have access to your full credit card number, CVV, or sensitive payment credentials. Stripe may collect and retain payment data in accordance with their own privacy policy, available at stripe.com/privacy.

Automatically Collected Information

Our website, built on WordPress and WooCommerce, may automatically collect limited technical data such as your IP address, browser type, and browsing behavior on our site through cookies and similar technologies. This information is used to ensure the store functions correctly and to understand general site usage. See Section 7 (Cookies) for more detail.

4. How We Use Your Information

We use the personal information collected at checkout solely for the following purposes:

To process and confirm your order
To arrange packing and shipment of your order through our trusted third-party fulfillment partner
To deliver your order to the shipping address you provide
To send you order confirmation and shipping updates via email
To respond to questions or concerns you contact us about
To comply with applicable legal obligations

We do not use your personal information for marketing, profiling, or any purpose beyond fulfilling your order and supporting your purchase.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only to the extent necessary to complete your order, with the following parties:

Stripe (Payment Processing)

Your payment details are submitted directly to Stripe for secure processing. Stripe operates independently and is governed by its own privacy policy. We receive only a confirmation of the transaction outcome — we never see or store your full payment credentials.

Third-Party Fulfillment Partner

We work with a trusted third-party fulfillment partner responsible for stocking, packing, and shipping your order. Your name, shipping address, and order details are shared with this partner solely for the purpose of preparing and delivering your shipment. This partner is contractually obligated to handle your information securely and only for fulfillment purposes.

Legal Disclosure

We may disclose your personal information if required to do so by law, or in response to a valid legal request such as a subpoena, court order, or regulatory inquiry.

6. Data Retention

We retain order information for as long as is necessary to fulfill your order, resolve disputes, and comply with our legal and tax obligations. WooCommerce stores order records in our database as part of standard e-commerce record-keeping. If you wish to request deletion of your personal information, please contact us at hello@privatereserves.shop and we will respond within a reasonable timeframe consistent with applicable law.

7. Cookies

Our website uses cookies and similar tracking technologies as part of the standard operation of WordPress and WooCommerce. Cookies may be used to:

Maintain your shopping cart session
Remember checkout preferences during your visit
Recognize returning visitors and measure site traffic

Most web browsers allow you to manage cookie settings. You can set your browser to refuse cookies or notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of the shopping experience, including your ability to check out.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. Our site uses HTTPS encryption for all data transmitted between your browser and our server. Payment processing is handled by Stripe, which maintains PCI-DSS Level 1 compliance — the highest level of certification in the payments industry.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard protections.

9. Children’s Privacy

Our store is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal retention obligations
Withdraw any consent you have given to our use of your data

To exercise any of these rights, please contact us at hello@privatereserves.shop. We will respond to your request within a reasonable period and in accordance with applicable law.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to privatereserves.shop. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before submitting any personal information.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page. Your continued use of our website and/or placing an order after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Axiopistis Holdings LC

Operating: Private Reserves — privatereserves.shop

Email: hello@privatereserves.shop